The times of generic, one-size-fits-all journey advertising and marketing are over. In the present day, catering to particular tourism niches is the right option to appeal to the best visitors and acquire these all-important direct bookings. In immediately’s evolving journey panorama, understanding the varied wants and preferences of travellers is essential for lodges to draw and retain loyal visitors.
1. The Journey Seeker
A rising phase of travellers aren’t happening vacation for rest – they’re searching for an action-packed itinerary and full journey experiences, typically the extra thrilling the higher. These adventure-seekers are drawn to locations that provide outside actions like climbing, biking, climbing, and water sports activities, and are sometimes additionally looking out for off-the-beaten-track cultural experiences, immersive excursions and going the place no traveller has gone earlier than.
A fast and straightforward option to cater to this 406.12 billion greenback market is by partnering with native journey exercise suppliers. If you happen to’ve received the assets, it’s not too troublesome to dip your toe within the journey pool by offering gear leases or providing guided excursions to native websites.
To earn extra bookings from these adrenaline-hungry adventurers, it is advisable to make an intentional effort to speak the actions out there round your lodge, and, ideally, that your group can deal with all of their tour bookings and organize their itineraries.
You don’t essentially must have all of the actions on-site, however just a few complimentary facilities (like safe storage for visitors’ personal tools, or pre-packed breakfasts for ultra-early risers) and clear messaging that emphasises your facilities, proximity to pure websites and related add-ons are what’s going to make your lodge a fascinating choice for these adventure-loving visitors.
Check out 5 lodges that take visitor experiences to the acute
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2. The Wellness Traveller
The International Wellness Institute (GWI) defines wellness tourism as “journey related to the pursuit of sustaining or enhancing one’s private wellbeing”. These wellness seekers wish to enhance their well being and wellbeing throughout their subsequent trip. An article by researchers at Łódź College discovered that the post-COVID wellness tourism sector represents one of many fastest-growing tourism market segments globally. Along with this sector’s fast progress, wellness travellers are inclined to spend far more per journey than travellers from different tourism sectors, regardless that they have a tendency to journey solo or in pairs.
Overlaying such a broad spectrum of actions and facilities, it may be troublesome to pinpoint precisely what attracts wellness travellers. Some search lodges with spa amenities, health centres, wholesome eating choices, and alternatives for meditation or yoga. However the market is increasing quickly and altering as visitors experiment with what it means to be “nicely” – a number of the newer wellness choices embrace sleep tourism, vegan retreats and in-room health choices.
Gearing up for wellness visitors doesn’t have to incorporate an entire overhaul of your property – generally simply including wholesome or vegan choices to your menu or offering visitors with distinctive facilities that improve the inherent wellness of a soothing vacation can appeal to this phase with out costing your property a big outlay. This text explores a number of the methods you would possibly already be positioned to faucet into the wellness journey market.
If you wish to make this phase a core goal market, you may provide wellness retreats in-house or collaborate with native wellness consultants to supply specialised remedies, workshops, or retreats out of your property.
No matter wellness avenue you select to pursue, be sure that the holistic, enjoyable and uplifting advantages are clearly communicated by your property’s advertising and marketing efforts and take centre stage in your web site.
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3. The Sluggish Traveller
Journey can so typically contain hectic schedules the place visitors rush from place to put to go to as many sights as humanly doable, queueing up with a herd of different vacationers to take some photographs, and, with simply that glimpse of the native surroundings, packing up and heading off to the following vacation spot on their listing.
Sluggish journey challenges this concept of tourism, permitting visitors to spend extra time immersing themselves within the vacation spot they go to for extra fulfilling journey experiences inside the neighborhood. Sluggish journey doesn’t essentially imply longer holidays (though some folks do select this selection) however is moderately concerning the intentional, aware and conscientious expertise of a spot and its tradition.
These visitors wish to absolutely immerse themselves in the local people, its customs, historical past, meals and music. One of the simplest ways to draw these travellers is by providing numerous data in your native space, issues to do and see, off-the-beaten-track experiences and even providing dishes from regionally sourced produce. You possibly can go additional by providing cultural excursions, partnering with native museums and galleries, and offering details about native occasions and festivals.
As a hotelier, it’s necessary to attach with your individual area people to totally perceive and be capable to recount all the hidden gems and one-of-a-kind tales out of your space to your visitors. Collaborating with the neighborhood means you may provide a greater diversity of facilities and experiences, catering to a greater diversity of tastes.
Catering to gradual journey is usually very rewarding for hoteliers, as these visitors are as a rule delighted by their expertise and it’s these visitors who’ve develop into a part of the neighborhood, who will advocate their journey and the distinctive locations and other people they met to their family and friends.

4. The Wandering Employee
From digital nomads who work remotely and journey alone for prolonged intervals, to company travellers who deliver a associate or youngsters alongside on a enterprise journey for a ‘workation’, many travellers don’t stability work and life, however mix it. Plus it’s extra frequent than it’s possible you’ll suppose, 41% of staff surveyed have been keen on combining enterprise with leisure in response to Statistia.
Typically, they don’t have many out-of-the-ordinary wants other than the apparent good high quality wifi and an area to work, however providing comfy co-working areas, versatile check-in/check-out choices and long-stay reductions may help appeal to this phase. Having a desk or house to work of their room, entry to plug factors and varied adapters for his or her a number of digital gadgets, and repair choices equivalent to in-room eating, assembly room or convention venue bookings and versatile housekeeping may also all make these visitors happier.
A key differentiating issue between these bleisure travellers and purely company visitors, nonetheless, is that it’s not all about work for them. Delight them by making it straightforward to include enjoyable excursions, sightseeing or cultural actions, and facilitating enjoyable for non-working members of the occasion by providing spa remedies for adults and supervised actions for kids.

5. The Travelling Household
Household-friendly, kiddie-inclusive choices are a staple of the journey marketplace for a motive – households take pleasure in spending time collectively on vacation, many households, in truth 46% p.c of American households have been ‘very probably’ to take a household journey quickly. They’re additionally a gaggle that’s spoilt for alternative, although, and getting forward of the pack means being intelligent about the way you cater to the wants of the person members of the family and the group as a complete.
At a naked minimal, you need to provide child-friendly areas like youngsters’s swimming pools, sport rooms, and playgrounds to maintain youngsters entertained. When you have sufficient demand, you can delight the grownup visitors by providing supervised youngsters’s actions in order that they will have just a few hours off obligation.
Alternatively, you can be certain that your amenities cater to each the desires of oldsters and the whims of kids concurrently. Eating places sometimes do that by offering a kiddies’ menu and colouring-in kits to maintain youngsters entertained and fed whereas dad and mom take pleasure in a meal, however this precept might be prolonged to most elements of hospitality.
For instance, I just lately visited a spa lodge with my youngsters. Together with them within the expertise by giving them their very own complimentary towelling robes and allocating a time when the indoor pool and sauna space was open to youngsters meant that the lodge efficiently delighted all of the visitors in room 229.
To additional attraction to this large market, curate packages that embrace household actions, reductions, or complimentary providers. You would even collaborate with native sights like zoos, aquariums, or amusement parks to supply discounted tickets or particular packages.

6. The Eco-Aware Traveller
Eco-conscious travellers prioritise sustainable practices and assist native communities. They need to have the ability to proceed their ‘inexperienced’ lifestyle whereas travelling and to make sure that they don’t hurt the setting or the local people by vacationing in a specific place. Any such traveller is just not one to be ignored. Whereas not everybody feels the necessity to fully change their future journey plans in deference to the pure world round them, it’s a fast-growing space of concern for almost all of travellers. The truth is, in response to the Reserving.com Sustainable Journey Report “75% of worldwide travellers say that they wish to journey extra sustainably over the following 12 months, and (43%) would really feel responsible after they make much less sustainable journey decisions”.
Lodges can appeal to the eco-conscious traveller by turning into an eco-conscious lodge and, a vital step that many hoteliers neglect, speaking this in advertising and marketing supplies. On a theoretical degree, being eco-conscious means understanding the influence that every side of the property has on the native setting, the broader setting and your area people as a complete.
On a extra sensible degree, this might embrace methods equivalent to implementing sustainability practices, equivalent to utilizing energy-efficient home equipment, low-flow showers, educating visitors on reusing linen and towels or lowering waste by partaking in rigorous recycling practices or making use of reusable toiletries. Facilities can have an effect on each your visitor expertise and the setting, and plenty of lodges at the moment are choosing biodegradable, non-toxic toiletries, bamboo linens, tooth brushes or locally-crafted soaps, toiletries and different facilities.
Get began with the fundamentals of going inexperienced
Whereas all elements of the lodge might be influenced by the inexperienced motion, one division stands out above the gang: the meals and beverage division. Meals miles have develop into a standard time period when speaking concerning the distance that meals has to journey earlier than it’s consumed. Many inexperienced lodges have adopted the technique of buying meals from native suppliers, lowering the carbon footprint of acquiring the meals however greater than that it helps the local people and infrequently permits for extra scrutiny with what’s being bought, equivalent to discovering free-range or natural produce which additional enhances the inexperienced standing of the property.

7. The Lone Rangers
Solo travellers are an more and more important demographic within the hospitality trade, now not becoming the outdated stereotype of those that journey alone out of necessity. As a substitute, many are selecting solo adventures for the liberty to discover at their very own tempo, give attention to private well-being, or prolong enterprise journeys into leisure experiences. With an increase in solo journey bookings and rising demand for lodging that cater to impartial travellers, it’s clear that this pattern is right here to remain.
In a single American Categorical report, solo journey is proven to be a significant pattern amongst younger travellers, with 76% of Millennials and Gen-Z planning solo journeys this 12 months. Nevertheless, their journeys could also be shorter than the typical household keep or multigenerational vacation, with the identical survey revealing that “57% of respondents agreed that they have been extra more likely to journey solo for a fast weekend getaway than for an extended or costlier journey.”
The Hilton 2025 Traits Report, which surveyed 13,000 travellers, has since coined the time period, MeMooners, those that are taking themselves on a visit of self-reflection, well-being or new and thrilling adventures. The outcomes have been fairly astounding: “Almost 50% of worldwide respondents typically journey by themselves (47%). Gen Z (55%) and Millennials (51%) usually tend to typically journey on their very own.”
To draw solo travellers, lodges want to supply experiences that align with their distinctive wants. Eliminating single dietary supplements in favour of solo-friendly packages, which cater particularly to these travelling on their very own. Folks travelling alone additionally want an additional degree of safety, offering safe lodging with well-lit entrances and 24/7 reception or providing a safe bag drop level may help single folks really feel that each themselves and their belongings are protected.
Tim Hentschel, CEO of HotelPlanner, agrees: “The urge for food for solo journey isn’t slowing down.” He talked about that this new contemptment with being alone has stemmed from the pandemic however there are different the explanation why solo journey has elevated in recent times “The solo journey growth can be being pushed by digital nomads—one other type of journey bolstered by the pandemic which supplied newfound freedom from the workplace with hybrid working.”
Incorporating social areas could make all of the distinction, creating frequent areas the place solo travellers can chill out, or socialise with different visitors may help them meet different visitors. Hoteliers can take this idea additional by organsing social occasions, concepts equivalent to sport nights, film nights or group excursions can all present pockets of interplay and enjoyable for single visitors.
These components have been highlighted within the Hilton report, the place it was famous that “44% of MeMooners respect steered actions or occasions the place they will meet different solo travellers. In addition they prioritise pleasant group members (43%) and safety-focused facilities (41%).”
Whether or not they’re searching for solitude or social connections, solo travellers respect lodges that present versatile, comfy, and interesting environments. Easy modifications, equivalent to highlighting solo-friendly experiences on a lodge’s web site or providing tailor-made packages, can go a great distance in making solo visitors really feel welcomed and valued.

8. The Luxurious Traveller
As soon as outlined by opulent lodges, connoisseur delicacies, and premium journey experiences, luxurious journey has developed considerably in recent times. Rich travellers at the moment are searching for extra distinctive, once-in-a-lifetime and adventurous journeys, equivalent to house exploration and deep-sea expeditions, high-end experiences that transcend simply five-star lodging.
McKinsey defines the posh traveller as somebody who spends not less than $500 per night time on lodging, and in response to their report, “Demand for luxurious tourism and hospitality is predicted to develop sooner than for every other trade phase.”
That is partly as a result of rise in aspiring luxurious travellers: a subset of barely youthful well-to-do travellers who, though they don’t essentially have the identical funds because the mega-wealthy, are nonetheless prepared to spend their hard-earned cash on luxurious experiences.
Luxurious travellers prioritise personalised service, privateness, and distinctive, once-in-a-lifetime alternatives. This demographic is often older, and infrequently contains high-net-worth people, enterprise executives, and prosperous leisure travellers who anticipate impeccable consideration to element, seamless comfort, and curated experiences tailor-made to their tastes.
To attraction to luxurious travellers, other than the apparent high-quality lodging, premium bedding, and upscale facilities like swimming swimming pools, spas, and health centres. Lodges must also provide bespoke providers equivalent to non-public butlers, VIP transfers, and personalised itineraries. Unique experiences, equivalent to non-public eating with famend cooks, wellness retreats, and tailor-made cultural excursions, add important worth. Excessive-end expertise, sustainability initiatives, and loyalty perks additionally improve their expertise. Finally, delivering flawless service, exclusivity, and a way of status will guarantee repeat visits and robust model loyalty.

9. The Traveller on a Finances
Finances-conscious travellers prioritise affordability when looking for their subsequent getaway. Typically, these travellers select to journey regionally, however not all the time. Value-conscious travellers can nonetheless benefit from the expertise of halidaying overseas, however select to remain in additional budget-friendly lodging or search for trip packages which provide all-inclusive offers. Lodges can appeal to them by providing aggressive charges, budget-friendly packages, and even providing ‘unbundled’ offers.
Lodges and expertise suppliers have learnt a factor or two from the airline trade by providing extra personalised and versatile pricing choices. By ‘unbundling’ their present provides, they will permit visitors to decide on what they need, and are blissful to pay extra for, and decide out of the issues they don’t want.
In line with a survey carried out by Oracle and Skift, almost 90 per cent of shoppers are both obsessed with or open to the idea of unbundling, with 43.3 per cent of shoppers saying they’d be very more likely to e-book a lodge that allowed them to pay for less than the facilities they use. Whereas that is helpful in attracting visitors seeking to save a couple of dollars, it will also be profitable for the hotelier.
Traits of their visitor suggestions will permit managers to know what their core group of visitors are searching for, and the add-ons visitors worth most. Hoteliers may also make use of pre-stay surveys to raised perceive what their visitors anticipate, and use all this data to upsell to ‘unbundled’ visitors.
An alternative choice is for lodges to supply varied reductions or seasonal packages. For instance, particular charges within the off season, or for big teams and prolonged stays. Though it’s the precise reverse of unbundling, all-inclusive is again in vogue. For travellers on a good funds, figuring out precisely what the vacation will price is a big perk. You don’t need to have all of the amenities on website your self both – work with close by eating places to bulk-buy meal vouchers up-front at a reduction, and embrace these in your packages, or work with native exercise suppliers to provide your visitors an unforgettable itinerary they will afford. Cleverly curated packages in partnership with different native companies have the identical advantage of permitting the traveller to funds successfully, and the extra perk of giving them the varied, genuine expertise that conventional all-inclusive resorts lack.

10. The Foodie Traveller
Foodies are captivated with delicacies in all its varieties, from road meals to fantastic eating, and are eager to discover the culinary identification of the native areas they go to. For them, meals is an exercise, a cultural expertise, and infrequently the spotlight of their journey.
Meals photographs are (nonetheless) in – make your lodge’s dishes image excellent
Past having fun with scrumptious meals, foodie travellers are curious concerning the tales behind the dishes. They wish to study native substances, conventional cooking strategies, and the individuals who develop, forage, or put together the meals. Many search out cooking courses, farm visits, and meals festivals that provide a deeper understanding of the area’s culinary roots. Sustainability is usually necessary to them too; they’re drawn to lodges that prioritise native sourcing and eco-friendly practices.
Lodges can attraction to this high-value demographic in some ways, most of which is able to improve the experiences of much less food-centric guests as nicely. Partnering with native cooks or culinary faculties to supply cooking workshops or chef’s desk experiences is usually a big draw. Curated meals and wine excursions, visits to native markets, and farm-to-table eating choices are additionally nice methods to attach with these visitors. Even easy touches, like welcome treats made with native produce or in-room guides to one of the best native eateries, can go a great distance in the direction of making a memorable keep.
Understanding your traveller
By figuring out your most dear visitor segments, you may tailor your providers, communications, and experiences to raised meet their expectations.
Visitor suggestions may help take the guesswork out of this by displaying you who you’re already doing nicely with, and the place there’s room to develop. It’s all about being extra intentional with the way you join along with your visitors and ensuring your lodge stands out for the best causes.
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This put up initially appeared on the GuestRevu weblog right here and is reproduced with their permission.

