HiJiffy, the chief in AI-powered communication options for lodges, is worked up to announce a brand new partnership with Expedia Group. This integration permits hoteliers to streamline all traveller messages from Expedia Group straight of their HiJiffy Console. Whereas saving time and sources spent on managing conversations, this partnership permits lodge employees to deal with delivering an distinctive visitor expertise.
A brand new method to handle traveller messages
Hoteliers will not have to log into Expedia Associate Central to manually handle traveller messages. Due to this new messaging functionality, they’ll retrieve and handle all their visitor communications in HiJiffy’s Console.
The brand new functionalities embody:
- Entry your complete dialog historical past for a property
- Discover particular person messages or threads
- Ship messages with attachments
- Keep conscious of your visitors and ship higher visitor experiences with real-time alerts for messages earlier than, throughout, and after their keep.*
* Messages turn out to be inactive and can’t be replied to a few years after the message thread’s creation date or one 12 months after the reservation checkout date.
Due to this centralisation, lodges achieve in effectivity and responsiveness, offering a smoother and extra personalised expertise for travellers. By decreasing the time spent navigating between completely different platforms, HiJiffy permits hoteliers to deal with what actually issues: visitor satisfaction.
“We’re dedicated to simplifying lodge visitor communications by providing an all-in-one answer. The mixing with Expedia Group helps hoteliers handle traveller interactions in a single place, saving time and making it simpler to offer a service that’s tailor-made to their wants,” emphasises Tiago Araújo, co-founder and CEO of HiJiffy.
The mixing with Expedia Group is now out there to all HiJiffy prospects.
About HiJiffy
Since its creation in 2016, HiJiffy has been remodeling visitor communications for over 2,100 lodges throughout greater than 60 international locations with its personal AI, Aplysia. By combining superior expertise with hospitality experience, HiJiffy streamlines operations, boosts direct bookings, and meets the expectations of contemporary travellers for quick and environment friendly communication. To study extra, go to hijiffy.com
