DENVER — Immediately at The Hospitality Present, international hoteliers will expertise a next-generation Studying Administration System designed by Quore and LearnUpon that’s reworking the way in which lodge workers are educated. Dubbed “Quore College,” the coaching platform empowers lodge workers to take management of their very own coaching journeys whereas enhancing retention and elevating visitor experiences. Attendees can demo this interactive software — that includes 12 curated studying paths tailor-made to the person wants of greater than 40 job titles — in Sales space #1022 on the Colorado Conference Heart in Denver.
Following a profitable pilot of greater than 600 accommodations, Quore College is now LIVE in any respect 7,400 Quore buyer places. Pilot suggestions reveals it’s serving to customers faucet into options of Quore they didn’t know existed.
Our mission is to make Quore indispensable for each person. By delivering focused, partaking coaching experiences, we’re serving to accommodations onboard sooner, function extra effectively, and ship distinctive service — all whereas lowering churn and enhancing worker satisfaction.
When a GM asks, ‘How do I put together my workers to make use of Quore?’— the reply is Quore College. Quore U represents a basic shift in how lodge workers have interaction with coaching. Each crew member, from entrance desk associates to normal managers, can entry personalised, role-specific studying content material designed to spice up confidence, deepen product data, and enhance day-to-day efficiency. At occasions, GMs or company groups do not have the time to correctly practice the workers, so now Quore College does the heavy lifting—all whereas empowering every crew member to take possession of utilizing Quore. Drew Smith, Director of Coaching at Quore
Our mission is to make Quore indispensable for each person. By delivering focused, partaking coaching experiences, we’re serving to accommodations onboard sooner, function extra effectively, and ship distinctive service — all whereas lowering churn and enhancing worker satisfaction.A Strategic Collaboration with LearnUpon
When conceptualizing the platform, Quore partnered with LearnUpon to carry experience and add personalization, certification, and gamification. LearnUpon’s award-winning SaaS platform powers studying and growth for organizations throughout industries, from hospitality and healthcare to know-how {and professional} providers.
From day one, Quore had a transparent technique: empower each person, no matter function or location, with the training they should succeed. Collectively, we constructed an answer that not solely makes coaching extra accessible and efficient but in addition delivers measurable enterprise impression. By combining Quore’s deep understanding of hospitality with LearnUpon’s highly effective SaaS platform, we’ve created an LMS that’s as intuitive as it’s transformative. Nick Libutti, Senior Implementation Marketing consultant at LearnUponThe ensuing resolution is versatile, scalable, and data-driven, with highly effective reporting instruments that give lodge leaders real-time visibility into worker progress and certification standing.
The hospitality trade thrives on consistency and repair, and that begins with studying
, Libutti added. Our work with Quore ensures that coaching isn’t simply accessible, it’s measurable. Leaders can now see precisely how studying impacts operations, retention, and total efficiency.
One in every of Quore College’s most anticipated options is its built-in gamification capabilities, which flip studying into an attractive and rewarding expertise. By badges, leaderboards, and interactive challenges, lodge workers are inspired to compete, collaborate, and proceed their journeys to be taught.
Coaching shouldn’t really feel like a chore
, Smith mentioned. By integrating gamification into Quore College, we’re motivating workers to have interaction with coaching content material on a deeper degree. The result’s a workforce that’s not solely extra expert but in addition extra linked, empowered, and excited to develop.
Multilingual, Cellular, and Constructed for a Fashionable Workforce
Quore College is obtainable in English and Spanish, addressing probably the most vital coaching challenges in at the moment’s hospitality workforce. The platform is mobile-friendly and presents certification portability, enabling workers to hold their credentials throughout properties and types that use Quore. Extra languages are being added.
We wished to fulfill lodge workers the place they’re — on the transfer, in a number of languages, and in roles with distinctive coaching wants
, Smith mentioned. Whether or not somebody is studying handle visitor requests or preserve constructing techniques, Quore College provides them the instruments to succeed from day one.
Hoteliers attending The Hospitality Present can discover Quore College firsthand at Sales space #1022.
About Quore
Quore empowers hoteliers to raise visitor experiences and optimize operations. Because the main hospitality operations platform, we streamline workflows throughout housekeeping, entrance desk, engineering, and administration. Our options, trusted by over 7,400 accommodations worldwide, together with manufacturers like IHG, Marriott, and Selection, simplify every day duties from managing upkeep and visitor requests to conducting inspections and monitoring capital expenditures. Based in 2012, Quore is a Tennessee-based firm acknowledged for its speedy development and dedication to worker well-being. Quore was named to the Inc. 5000 record of America’s fastest-growing non-public firms, a Prime Office by The Tennessean, and one among Forbes’ Finest Startup Employers.
Barb Worcester
