Rumors about Heartland dropping their LiquorPOS product have been round for two years now. Just lately, a number of Heartland crew members have shared privately {that a} formal announcement in regards to the finish of LiquorPOS could possibly be coming shortly.
So, what does that imply for liquor shops who at present use LiquorPOS of their shops? Like different software program applications which have gone “finish of life” (like Home windows 10 and Microsoft Dynamics RMS Retailer Operations level of sale), we have to have a look at the most definitely end result and really useful actions that must be taken.
Possible outcomes:
- Heartland simply flat out discontinues LiquorPOS. There’ll doubtless be a finish of life assist interval of as much as one 12 months to permit customers of LiquorPOS to search out new level of sale (POS) software program.
- Heartland sells LiquorPOS to a different firm. This introduces extra questions than solutions concerning assist, software program updates, who can provide service provider providers with LiquorPOS, and, if the brand new firm has their very own POS answer, will LiquorPOS customers should migrate to a brand new POS system?
- Heartland returns LiquorPOS to the unique proprietor. LiquorPOS was initially not a Heartland product so it’s doable that the unique crew behind LiquorPOS might take it again from Heartland. Whereas this would offer a clearer assist path, questions nonetheless remaining concerning updates to the software program, ongoing assist prices, and choices for built-in service provider service.
Advisable Actions:
- Experience it out and see what occurs. Fairly huge gamble and really excessive threat to not have a plan ought to end result #1 occur. Do you have got the time, power and finances to discover a new POS system beneath a deadline? Would not less than doing a little pre-planning be sensible from a enterprise perspective?
- Watchful ready however have a plan in place so you’re prepared to tug the set off concerning any of the doubtless outcomes.
- Take motion now and never should cope with ready on any of the doable outcomes (not one of the doable outcomes sound all that nice anyway given the age and lack of latest updates to LiquorPOS).
If you’re within the Advisable Actions Choices #2 and #3 camp:
Begin looking out now for a liquor retailer particular POS system. Liquor retailer particular implies that the POS system has the entire distinctive options and features that liquor shops require like the next (you should use the checklist under as a guidelines after which zero in on the highest 3 candidates to get demos and proposals):
- Age Verification
- Mum or dad/Little one or Case/Lot Stock Monitoring
- Deal Planner and Bridge Shopping for
- Provider Integration
- FinTech Integration
- Restock Rocket
- Sensible Alerts
- State Particular Gross sales Tax (particularly in case you are in a state with a spirit quantity tax)
- State Particular Studies
- Bottle Deposits
- Wholesale Capabilities and State Particular Wholesale Reporting
- POS is Designed ONLY for Beer, Wine and Liquor Shops
- Supply Integrations (if allowed in your state)
- Product Rating
- Canine Stock Reporting
- Bodily Stock Depend Module
- Keg Leases (in the event you do that)
- THC Product Sale Compliance
- Shelf Tag/Value Tag Printing
- 24/7 Assist
- Provider Buy Planning
- Multi-Retailer Capabilities (in the event you personal a number of liquor shops)
- Market Basket Reporting
- Buyer Loyalty Program and Present Playing cards (of allowed by state legislation)
- Position Primarily based Safety (preserve management over what your workers can and may’t do)


