Should you have a good time Thanksgiving, then I hope your queues will likely be calm and your turkey music weirdly affecting. I’m grateful for you, buddy — caring sufficient about your job and your clients to spend your time with us right here on a weblog about service and expertise.
If you’re working by means of the vacation, I hope your boss and your clients respect it. And although customer support work could be exhausting and under-appreciated, there are issues we will all give thanks for:
For the shoppers who take nice screenshots and those who connect the fitting information. For each single one that reads the assistance documentation.
For the colleagues who take over whenever you simply can’t anymore, and the boss who is aware of when to provide you a break.
Be glad about the people who find themselves well mannered even when they’re in the fitting.
For individuals who admit their errors and particularly those who apologize.
For the individuals who get your title proper and the individuals who a minimum of get your jokes.
Those who know the distinction between ranking the product and ranking the service and those who know the distinction between a request and a requirement.
Give thanks for the individuals who present the related particulars and the individuals who present irrelevant GIFs.
For the leaders who put money into buyer expertise, the managers who pay attention, and the engineers who care about customers.
For the shoppers who give us work to do and other people to do it for.
And for all the type ones.
