Bliss Direct, the UK & Eire’s largest provider of UV tanning lotions and sweetness wholesale merchandise, is saving as much as 25 hours per week in peak intervals and processing as much as 300 orders per day after implementing Forterro’s Orderwise, the ERP and warehouse administration answer.
The enterprise has streamlined order processing, forecasting and inventory management whereas sustaining constant year-on-year development of round 5% for the reason that pandemic — all with a lean group of simply 13 workers managing hundreds of SKUs.
Based in 1996 as a single-catalogue provider, Bliss Direct has grown into a number one wholesale distributor serving greater than 2,500 salon prospects. Because the enterprise expanded, handbook processes — together with handwritten orders, paper-based selecting, and finance-led techniques — started to restrict effectivity and visibility throughout operations.
“Earlier than Orderwise, all the pieces was handbook — handwritten orders, selecting by reminiscence and paper-based dispatch admin. It labored once we have been small, however as we expanded it turned more and more inefficient,” mentioned Mark Tillotson, Managing Director at Bliss Direct. “Orderwise has given us the instruments to automate our processes, save invaluable time and proceed rising with out rising complexity. Throughout peak intervals, we’re saving as much as 25 hours per week in gross sales order processing alone and we now have elevated year-on-year order development by 5%.”
Since adopting Orderwise, Bliss Direct has achieved:
- As much as 25 hours saved per week in peak intervals
- Capability to course of as much as 300 orders per day
- Round 5% year-on-year order development for the reason that pandemic
- Automated forecasting saving greater than two hours per week
With a newly expanded warehouse including 200m² of area, Bliss Direct is now additional investing in operational effectivity to help continued development throughout the UK and Eire’s skilled magnificence sector.
Carrie Tallett, Senior Product Supervisor, Forterro’s Orderwise, mentioned:
“Bliss Direct demonstrates how the appropriate ERP platform can unlock each effectivity and sustainable development. By changing handbook processes with Orderwise’s built-in capabilities, they’ve created time financial savings, improved visibility and constructed a scalable operational basis.”
A part of Forterro’s portfolio of commercial midmarket software program options, Orderwise is designed particularly for wholesalers, distributors and trade-focused retailers, serving to organisations simplify complexity and scale with confidence.
