Eco-friendly gardening ecommerce agency Gardening Naturally has reworked its operations with Forterro’s Orderwise, attaining a 3,500% improve in fulfilment pace and tripling income since deploying the ERP and warehouse administration system (WMS).
Based in 2007 and now using greater than 20 workers, the family-run enterprise operates seven ecommerce web sites and provides greater than 60 backyard centres throughout the UK. Its extremely seasonal gross sales cycle – 70% of annual turnover takes place between April and July – makes warehouse effectivity and logistics coordination vital. The corporate manages a fancy multi-channel setup spanning its personal web sites, Amazon, eBay, and different on-line marketplaces, all now built-in by way of Orderwise.
“Earlier than Orderwise, it may take three hours to select and course of 200 orders. We will now try this in simply 5 minutes,” mentioned Scott Brandreth, Managing Director, Gardening Naturally. “At our busiest, we’re dispatching as much as 5,000 orders a day. With out Orderwise, there’s completely no approach we may have scaled to fulfill that demand or grown from £2.7 million to £8 million turnover in simply two years.”
Since adopting Orderwise eight years in the past, Gardening Naturally has unified its ecommerce and warehouse administration processes, automated key fulfilment workflows, and built-in with automated packing equipment to dramatically pace up despatch. Superior supply guidelines guarantee 99% of orders are mechanically assigned the right courier technique, whereas real-time visibility throughout channels helps the staff hit same-day delivery targets and Amazon Prime KPIs.
“The reliability and scalability of Orderwise make it invaluable to us,” Brandreth added. “It’s strong, environment friendly, and continues to evolve with our wants. The system offers us confidence that we will continue to grow, even throughout our busiest seasons.”
Tom Worth, Director, Forterro, mentioned: “Gardening Naturally is an impressive instance of how a contemporary, built-in ERP and WMS can unlock efficiency and scalability. Orderwise has helped them flip seasonal strain right into a aggressive benefit and construct a basis for sustained development.”
Constructed on many years of ERP experience, Orderwise helps distributors, producers, and retailers simplify complexity, join operations, and scale confidently.

