One of many high 3PLs for cross-border e-commerce delivery ePost International, presents reliable and fairly priced parcel supply providers from the US to over 200 international locations worldwide. The corporate, which focuses on technology-enabled logistics, presents faster, traceable, and hassle-free delivery providers to assist on-line retailers develop internationally.
An progressive 3PL dedicated to main forward in fashionable logistics, ePost International had set itself a purpose of 100% automation throughout its operations. But 30% of parcels- these with unreadable barcodes, irregular shapes, or excessive sizes-could not be processed by their current automation.
These distinctive parcels required guide measurement and knowledge entry, slowing operations, growing labor prices, and delaying their progress towards end-to-end automation.
What are the Challenges with Distinctive Parcels?
Previous to implementing vMeasure, ePost International skilled plenty of operational challenges that constrained its capability to scale whereas making certain top-quality cross-border delivery.
1. Restricted Automation Protection
Solely 70% of the parcels had been automated, whereas the remaining 30% exceptionals parcels are dealt with manually.
These distinctive parcel covers:
- Unreadable barcodes
- Outsized or cumbersome parcels
- Very small or mild parcels
“When items didn’t work on our automation, primarily unreadable barcodes, we needed to manually course of the parcel in our system.”
– David Gomes, Common Supervisor
2. Labor-Intensive Guide Processing
Guide measurements prompted extreme labor prices and distracted the warehouse crew from extra worth exercise with the variety of particulars required to enter for every exception parcel, together with:
- Weight
- Dimensions
- Reference numbers
This elevated labor prices and diverted the crew from higher-value work.
3. Danger of Human Error and Buyer Influence
Guide dealing with resulted in:
- Diminished processing pace
- Questions from shoppers and potential conflicts
- Incorrect guide dimensions.
“Unit price per piece elevated resulting from guide processing, and prospects challenged inaccurate seize of dimensions with a guide course of.”
– Debora Deakin, Director of Operations
As parcel volumes grew, these inefficiencies made it more and more troublesome to keep up operational excellence and pursue 100% automation.
Why ePost International Selected vMeasure?
As a result of vMeasure Parcel dimensioner presents a number of mounting choices, ePost International selected it for its compact setup and easy integration making it the perfect option to eradicate exception dealing with and scale automation.
Compact and Versatile Design
On account of its modest dimension, vMeasure parcel dimensioner requires minimal reconfiguration of their warehouse.
“The scale of the tools was good for our warehouse after I toured one other facility that had this tools.”
– David Gomes, Common Supervisor
Integration with Current Techniques
In a matter of weeks, vMeasure seamlessly built-in with ePost International’s in-house logistics infrastructure reminiscent of their proprietary system
“Our crew labored to combine the vMeasure answer with our personal proprietary software program, and inside weeks we had the techniques dwell and operational.”
– Debora Deakin, Director of Operations
Value-Efficient and Scalable
- Diminished guide labor and errors
- Achieved quick ROI from improved effectivity
- Enabled development as parcel volumes retains growing
“The pliability of the techniques and the low entry price allowed for a sooner ROI, which was important for our operations.”
– Debora Deakin, Director of Operations
How had been they capable of streamline the distinctive parcel?
After deploying vMeasure parcel dimensioner, ePost International was capable of streamline distinctive parcels and noticed quantifiable enchancment in each operations and IT.
Operational Influence
Automation grew from 70% to 90%
Distinctive parcels are actually processed robotically.
The period of time spent measuring parcels and getting into knowledge decreased considerably.
Sooner Processing and SLA Compliance
Correct dimensions sped up throughput and decreased shopper disputes.
“We went from a excessive 70% automation fee to 90% inside weeks of set up, and we’ve now maintained a excessive 90% automation this 12 months.”
– David Gomes, Common Supervisor
IT Influence
A totally operational system inside weeks
Knowledge flows instantly into ePost International proprietary techniques
Scalable For Future Development
The modular design would permit enlargement to extra amenities sooner or later
“Our IT and improvement groups labored carefully with vMeasure, and inside weeks we had the techniques dwell and operational at a number of amenities.”
– Thanneermalai, Head of IT
Driving 3PL Excellence and the Path to 100% Automation
With the implementation of vMeasure, ePost International has reinvented its administration of remarkable parcels, boosted automation from 70% to 90%, and enabled a 30% discount in guide labor. This service enchancment additionally improves service reliability, pace, and belief for the shopper, shifting the corporate additional towards its imaginative and prescient of totally automated and scalable cross-border logistics.
As a technology-driven 3PL, ePost International’s journey illustrates how innovation and the suitable know-how companion flip operational challenges into aggressive benefits in international e-commerce delivery.
