Epicor Insights is an annual gathering hosted by Epicor for purchasers in addition to lots of of Epicor companions. Having attended its 2023 and 2024 editions as nicely, I used to be wanting ahead to the occasion, together with all the brand new learnings it promised. Particular due to Epicor for inviting us!
This 12 months, Tim Diep, our Strategic Accounts Director at DCKAP was in a position to be a part of me, in addition to Alfred Vivek who got here alongside from our Klizer staff, including nice worth to an already fruitful journey.
Epicor Insights was set within the great Mandalay Bay Resort in sunny Las Vegas. Over the course of three days between Might fifth to Might seventh, we have been set to take pleasure in some nice periods, vibrant conversations, and enjoyable experiences!
Monday, Might 5, 2025
We began the time off productively, with plans to report for the Pushed By DCKAP podcast. Our interviews have been deliberate and shot in an government suite on the resort by our proficient videographer, Aaron Thomas, who additionally labored with us on the identical occasion final 12 months.
Keep tuned for some wonderful episodes coming in consequence – that includes Stephen Fulop, Chief Know-how/Digital Officer at Dakota Provide Group, Brad Feakes, President of EstesGroup, and Carolyn Hunt, Proprietor of Hunt Consulting Companies.
Later that night, we had the pleasure of attending a networking reception hosted for the Epicor Influencers Group. It was nice to have the ability to meet fairly just a few of our clients there in particular person.
On our approach, we took this image with Morgan Peters who was one of many drivers of the Influencer Group and likewise gave us all of the passes we wanted. Due to Kristin Valentyn and the entire Epicor staff for all of your nice work at Epicor Insights!
Tuesday, Might 6, 2025
The primary full day at Epicor Insights started shiny and early, with breakfast at 7:00 AM and the keynote periods simply an hour later. & I’m so glad and grateful to have attended these periods.
Steve Murphy, CEO of Epicor
One factor I’ve at all times revered about Epicor is their dedication to transparency. Steve began his handle with an Epicor Report Card, sharing how they carried out financially this 12 months. This can be a nice method to begin a keynote. Epicor at the moment does over $1 billion in income, and is rising year-over-year.
Steve additionally shared his private story with AI. He emphasised the truth that AI is just not new, as he laid down just a little of its historical past — from the story of Alan Turing and the Turing Check within the Fifties, to the present state immediately with the launch of OpenAI’s chatGPT.
Steve additionally shared some sensible use circumstances on how he’s seeing AI serving to clients, resembling with worker onboarding and knowledge evaluation.
Vaibhav Vohra, President of Epicor
Earlier than holding his present title, Vaibhav was the Chief Product Officer at Epicor. He laid down his 3-year imaginative and prescient for the corporate, main it right into a Cognitive ERP. The goal is to basically remodel the way in which that ERPs work. Knowledge insights and merchandise like Epicor Prism(AI), Develop (Analytics platform) play a key function right here.
Each firm has a option to both exchange workers or increase with AI. Epicor will select the latter. Vaibhav additionally had a chat with clients; Tasi Measurement and American Refrigeration Provide.
Arturo Buzzalino, Chief Innovation Officer & Kerrie Jordan, Group Vice President, Product Administration at Epicor
One factor I really like about Epicor Insights is diving into their product demos, and this 12 months was no completely different. Arturo and Kerrie did a terrific job of demonstrating how Epicor is working particularly on fixing issues for the Producers and Distributors on the market.
The demos have been led by two Epicor workers, and the businesses (within the demos) have been named after the final names of the parents who did the demo (e.g. Macola Manufacturing or Dolphin Distribution). It was just a bit factor, however I cherished it.
Within the demo, they demonstrated how clients might work together with Epicor (with Agentic AI) – asking it questions via Prism because the agent does the search and responds. If there are vendor disruptions, the agent even finds out and offers various options.
Recording for the Pushed By DCKAP Podcast
It was thrilling to be taught much more from leaders in particular person for Pushed By DCKAP. We recorded new episodes with David Bauders, CEO of SparxIQ & TradeHounds, Frank Heenan, World Vice President at Epicor, and Peter Chrobak, Chief Monetary Officer at Duncan Parnell. Duncan was referred to us by our companions at Unified A/R, so huge due to them. I used to be additionally in a position to report quick conversations with Paul Kundinger, the CEO of Kundinger, in addition to Anjali Macqueen, the Founding father of Sandesta Labs.
You’ll be able to be taught extra about our podcast right here. Be sure you try our Pushed by DCKAP YouTube Channel & Subscribe to remain updated on our newest episodes!
Epicor Government Dinner & Extra
One other factor we love about Epicor Insights is the entry we get to the Epicor government staff. We have been invited to attend an Epicor Executives Dinner, the place we have been in a position to sit down with of us resembling Vaibhav Vohra, and your complete Epicor Government staff attending. It was a terrific alternative to speak and work together with everybody.
Our very personal Tim Diep did a tremendous job internet hosting a dinner for our DCKAP clients as nicely. Tim is superior at internet hosting these sorts of occasions. Although I used to be not in a position to attend this one as a result of timing, I made it for the final 15-Half-hour, and I’m actually glad I did. It’s vital to point out up when you may.
As an alternative of me writing about this dinner, although, learn what Charles Ohara from ASG Jergens needed to say:
“I simply wished to drop you a fast line to thanks once more on your hospitality. It was drastically appreciated and completely the very best dinner I had whereas in Las Vegas. A lot appreciated!”
Wednesday, Might 7, 2025
After some restful sleep and a superb hearty breakfast, it was time to move in direction of the brand new day’s periods, beginning at 8:30 AM.
Kerrie Jordan in Dialog with Gene Marks
Gene Marks is an completed Finance skilled and columnist. On this dialog through the Epicor Insights occasion, Gene talked about how firms can put together for the tariffs, and far more. He talked about bonded warehouses, free commerce zones (i.e., areas the place there are not any tariff till you are taking the product out), in order that clients might probably inventory stock.
Some clients improve costs and present the tariff worth individually, whereas others improve the price and don’t present it as a line merchandise. The large takeaway was that these tariffs are more likely to be short-term, so as an alternative of worrying an excessive amount of about them, Gene is extra involved about geopolitical conditions which may have a fair greater impression than tariffs.
Scott Morgan of Epicor in Dialog with Deion Sanders, aka Coach Prime
Deion Sanders, as you in all probability know, is the one athlete to play in each the NFL and the World Collection. Coach Prime, as he’s additionally identified, saved the room impressed for the hour and offered us with lots of takeaways. He talked about that you just want somebody to problem you, and also you want a why in life.
He additionally talked about how Large Achievers have coaches to encourage them. He by no means wished to be second and at all times wished to win. It’s a Zero or One. He by no means smoked or drank and stopped utilizing profanity at 19. He additionally talked about compartmentalizing and being solely centered on the work at hand.
He doesn’t keep in mind one NFL staff he performed on the place he was a captain, however was at all times a pacesetter. He additionally had parental recommendation and letting children know that you’re susceptible. At work, he advised that generally we attempt to repair a flat tire which may’t be fastened. These have been only a few of the issues that stood out.
Epicor Government Lunch & Visiting the Exhibit Flooring
I’m actually glad we attended this as a staff – the chance to have lunch and likewise ask inquiries to Epicor Government staff. It was an open dialog the place we might ask any query to the executives on stage. The dialog was free flowing and having that transparency actually helped. That is one among Epicor’s best strengths on show.
After lunch, we additionally attended the Epicor exhibit flooring. This was the place Epicor and different distributors introduced their spectacular product improvements, and it was actually inspiring to expertise the showcase.
Closing the Occasion with PitBull – Mr. Worldwide
Within the night, I bought to spend a while attending PitBull’s live performance because the final day’s closing attraction. You’ll be able to simply think about the power of the viewers as he entertained the gang.
Many Congratulations to Epicor for One other Profitable Insights Occasion!
Thanks for studying,
