(This month’s Analysis Spherical-Up options two current surveys that study the attitudes and plans of senior advertising and marketing leaders. Whereas each surveys included B2B and B2C respondents, they supply a number of attention-grabbing insights explicit to B2B advertising and marketing leaders.)
“2024 World CMO Navigator – CX Version” by Merkle (a dentsu firm)
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| Supply: Merkle |
- A survey of 1,934 chief advertising and marketing officers from 13 international locations (22% from america)
- Respondents represented greater than 14 business verticals
- 65% of the respondents labored at hybrid B2B/B2C corporations, 19% had been with B2C corporations, and 16% had been with B2B corporations
- Greater than half of the respondents (54%) had been with corporations having a minimum of 250 workers
- The survey was performed in August 2024
The Merkle survey was designed to seize the attitudes and plans of worldwide CMOs concerning a number of subjects. One group of questions addressed financial and enterprise circumstances, and the surveyed CMOs had been optimistic about each. For instance:
- 88% of the respondents mentioned the economic system is in good or wonderful form
- 86% anticipated the economic system to get considerably or considerably higher over the 6-12 months following the survey
- 87% mentioned their firm’s income had elevated in comparison with the earlier 12 months
- 89% anticipated their market finances to extend within the 12 months following the survey
When the researchers requested survey members what enterprise outcomes they’re primarily chargeable for as entrepreneurs, the highest two outcomes recognized by the respondents had been buyer satisfaction and advocacy (54% of respondents) and progress of buyer base (53%).
CMOs at B2B corporations had been 17% extra doubtless than the typical to say they’re accountable for rising the shopper base. B2B CMOs had been additionally 6% extra doubtless than the typical to say they’re accountable for median and long-term model well being.
The survey additionally requested members what they anticipate the first function(s) of the advertising and marketing perform to be over the next 12 months. The highest two roles recognized by the survey respondents had been understanding client/market traits (38% of respondents) and delivering enterprise progress (36%).
B2B CMOs had been 8% extra doubtless than the typical to establish delivering enterprise progress as a major function and 20% extra doubtless than common to establish making certain efficient model administration as a major function.
These findings are notably attention-grabbing provided that B2C entrepreneurs are normally seen as extra targeted on branding than B2B entrepreneurs.
- A survey of 260 advertising and marketing leaders at U.S. for-profit corporations
- 97.2% of the respondents had been VP-level or above
- 58.3% of the respondents had been with B2B corporations
- The survey was within the discipline September 4-25, 2024
“The CMO Survey” has been performed semi-annually since 2008. It is directed by Dr. Christine Moorman and sponsored by Deloitte LLP, Duke College’s Fuqua Faculty of Enterprise, and the American Advertising Affiliation.
For a number of years, every version of the survey has requested members about total financial circumstances, present advertising and marketing spending patterns, and future spending expectations. Listed below are a number of the findings on these subjects from the Fall 2024 survey.
Financial Outlook
The Fall 2024 survey discovered that advertising and marketing leaders had been considerably much less optimistic concerning the economic system than a 12 months earlier. The survey requested members to charge their optimism concerning the general U.S. economic system on a 100-point scale, with “0” being the least optimistic, and “100” being probably the most optimistic. The imply ranking given by respondents was 63.8, down barely from 66.7 within the Fall 2023 survey.
The survey additionally requested if members had been roughly optimistic concerning the U.S. economic system in comparison with the earlier quarter, and 37.0% of the respondents reported being extra optimistic. That was down considerably from 49.0% within the Fall 2023 survey.
Advertising Spending
Within the Fall 2024 survey, respondents reported that advertising and marketing spending represented 7.7% of whole firm income, which was down from 9.2% within the Fall 2023 survey.
Respondents additionally mentioned that advertising and marketing spending elevated 5.8% over the 12 months previous the survey, they usually anticipated spending to extend 8.6% over the 12 months following the survey. Within the Fall 2023 survey, respondents anticipated advertising and marketing spending to develop 7.2% over the next 12 months, which reveals that forward-looking expectations aren’t all the time correct.
The relative change in spending on digital advertising and marketing vs. conventional promoting stays important. Within the Fall 2024 survey, respondents reported that spending on digital advertising and marketing grew 11.1% over the prior 12 months. In distinction, respondents mentioned they anticipate spending on conventional promoting to extend by solely 0.8% over the 12 months following the survey.
An Emphasis on Model Constructing
The survey additionally requested members how a lot they anticipated their advertising and marketing spending to alter over the next 12 months in 5 particular areas. The fastest-growing areas recognized by respondents had been advertising and marketing actions regarding new product introductions (8.1% anticipated progress) adopted by model constructing (7.0% anticipated progress).
One notable discovering is that B2B entrepreneurs anticipate spending on model constructing to develop at a quicker charge than B2C entrepreneurs. Respondents with B2B product corporations anticipated spending on model constructing to develop 9.5%, and respondents with B2B providers corporations anticipated 6.2% progress. This compares to anticipated progress of 5.7% at B2C product corporations and 4.8% at B2C providers corporations.
These findings recommend that B2B entrepreneurs are recognizing the significance of constructing sturdy manufacturers.

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