Infios is a world chief in clever provide chain execution, targeted on serving to organisations streamline, scale, and optimise their operations. Our modular, adaptable options span warehouse, labour, yard, transportation, and order administration—giving clients the flexibility to orchestrate each side of fulfilment from inbound receipt to final-mile supply.
EVP, Product and Business Technique at Infios
We serve a various buyer base throughout sectors together with retail, e-commerce, third-party logistics (3PL), meals and beverage, manufacturing, wholesale distribution, and extra. Our platform helps operations in North America, Europe, and Asia-Pacific, with clients starting from high-growth mid-sized companies to massive multinational enterprises.
Whether or not it’s enhancing throughput in a high-volume fulfilment centre or rising stock accuracy in advanced, regulated environments, Infios permits provide chain leaders to drive operational effectivity, scale back prices, and meet ever-rising buyer expectations.
Richard Stewart, EVP, Product and Business Technique at Infios spoke to Warehouse & Logistics Information.
What are your best-known merchandise/options/companies?
Infios provides an clever provide chain execution platform, with Infios Warehouse Administration (WM) as its core. Identified for flexibility, scalability, and modular design, it helps companies adapt to shifting market, labour, and fulfilment calls for.
Infios WM covers inbound, stock management, selecting, packing, and transport and could be simply configured for 3PLs, retailers, and producers, no matter their dimension and with out pricey customisation. Complementary options embrace labour, yard, transportation, and order administration.
How do you assume your business sector is performing in the intervening time?
The availability chain know-how sector faces rising prices, labour shortages, and complicated fulfilment calls for — however these challenges are driving funding in clever automation, AI, and modular platforms. In Europe, warehouse modernisation is accelerating as corporations exchange legacy methods with agile, resilient options suited to house and labour constraints.
What number of markets are you in and what’s your greatest market?
Infios serves clients throughout North America, Europe, and Asia-Pacific. Our strongest market traditionally has been North America, however development in Europe – particularly Northern and Central Europe – is accelerating as a result of rising demand for automation-ready, robotics-compatible Warehouse Administration Programs (WMS).
What are your most up-to-date product improvements?
Latest innovation efforts inside Infios Warehouse Administration have targeted on adaptability, intelligence, and usefulness. Key highlights embrace:
• Visible Workflow Builder: A no- code interface for adapting enterprise logic rapidly and with out developer involvement.
• New WMS Cellular Interface: Designed for higher UX, sooner onboarding, and elevated process productiveness.
• Actual-time Operational Dashboards: Customisable views of warehouse KPIs to information decision- making and enhance responsiveness.
Are you able to inform us about any latest buyer contract wins or tasks and the way you helped the client meet their challenges?
A latest implementation concerned a big omnichannel retailer increasing operations in Europe. They wanted a WMS able to supporting quick onboarding for seasonal labour, integrating seamlessly with their robotics supplier, and adapting to native compliance and language necessities.
Our resolution provided dynamic labour tasking, multilingual capabilities, and integration-ready structure—permitting them to onboard 4 websites in six months and scale back selecting errors by greater than 20%. The modularity of our platform meant they may deploy solely what they wanted, then add performance as operations grew.
What’s your technique for development and success in 2026?
Our development technique centres on three pillars: adaptability, intelligence, and ecosystem connectivity.
1. Adaptability: Providing right-sized options for various industries, geographies, and complexity ranges.
2. Intelligence: Embedding AI and analytics deeper into execution workflows to allow proactive decision-making.
3. Connectivity: Increasing pre-built integrations throughout Order Administration Programs (OMS), Transportation Administration Programs (TMS), robotics, and automation methods—decreasing time for worth for patrons.
Are you able to inform us about any areas, similar to in AI, the place you’re presently making technical advances?
AI is central to our innovation roadmap. We’re presently embedding AI into the orchestration layer of our WMS—not only for reporting, however to actively information selections.
Our AI method is operational, not theoretical. It’s designed to enhance outcomes the place they matter most—order accuracy, stock visibility, operational effectivity, and responsiveness.
Are you able to foresee autonomous cell robots and goods-to-person methods turning into extra mainstream to enhance effectivity and scale back handbook labour?
Completely. Autonomous Cellular Robots (AMRs) and goods-to-person methods are quickly turning into customary in high-volume, labour-constrained warehouses—notably in space-limited Europe. Infios WM natively integrates with a number of AMR distributors for real-time human-machine orchestration. As automation turns into extra reasonably priced, adoption will speed up throughout Stage 3 and 4 warehouses. For extremely automated websites, we additionally provide a Warehouse Management System (WCS).
Will superior connectivity change into extra essential for information sharing and communication between warehousing duties and methods?
Sure—connectivity is a non-negotiable for contemporary provide chains. Integration between WMS, OMS, TMS, labour methods, and even ERP platforms should be seamless to allow real-time execution and visibility. We’ve invested in a sturdy API layer and pre-built connectors that enable our clients to combine sooner and with much less IT overhead. That is important as corporations transfer towards orchestrated, multi-node fulfilment networks.
Is the business putting a larger emphasis on sustainability?
Sustainability is more and more tied to operational effectivity. A lot of our clients are evaluating how they’ll optimise routes, scale back vitality utilization of their services, and minimise packaging waste. A lot of the sustainability story is on the transportation administration aspect with decreasing the variety of miles pushed and minimising unutilised house in every trailer.
Our WMS helps initiatives like optimised container packing, decreased empty journey by way of clever tasking, and built-in carbon monitoring through transportation planning. Sustainability is now not a “good to have”—it’s turning into a aggressive differentiator.
Are sturdy cybersecurity measures turning into a larger precedence?
Completely. As warehouse methods change into extra linked, in addition they change into extra uncovered. Infios employs a layered cybersecurity framework that features:
• Function-based entry management
• Knowledge encryption
• Steady vulnerability scanning and penetration testing
• Compliance with world information safety requirements
Safety is a part of each product launch, not an afterthought.
Are you putting larger emphasis on worker wellness similar to investing in ergonomic environments and psychological well being help?
We help wellness in two methods. First, by way of product design—our consumer interfaces scale back cognitive load and are optimised for cell, voice, and wearable tech to enhance ergonomic consolation and productiveness. Second, our labour administration instruments assist clients higher steadiness workloads, scale back fatigue, and improve engagement by way of gamification and efficiency recognition instruments.
Is the shift towards decentralised digital platforms altering enterprise fashions?
Sure. Decentralised, modular methods are slowly changing monolithic ERP-driven fashions. Corporations need the liberty to decide on best-of-breed instruments, deploy them rapidly, and combine them flexibly.
This is the reason our WMS and execution platform is designed to be modular and composable—so clients can roll out capabilities in phases, throughout totally different areas, and regulate as enterprise wants evolve.
Is the business being agile sufficient in adapting to shifting world commerce rules?
There’s nonetheless work to do. Many corporations are reactive somewhat than proactive. Nonetheless, platforms like ours give companies the pliability to rapidly regulate compliance guidelines, labelling necessities, or transport constraints throughout areas.
Our world buyer base means we’ve constructed our options to help regulatory agility—together with serial monitoring, chain of custody, and world commerce compliance workflows.
What units your organization other than others?
Infios stands out in three key methods:
1. Flexibility: We adapt to your online business—not the opposite means round. Our options are modular, totally configurable, and scalable.
2. Integration-first mindset: We join your total execution layer—throughout warehousing, labour, transportation, and past.
3. Intelligence embedded: We don’t bolt AI on after the very fact—we embed it into the workflows that drive motion.
We ship actual worth, not simply software program.
How future-proof and versatile are your options?
Infios is constructed to develop with our clients. Whether or not you’re increasing into new markets, adopting automation, or present process a digital transformation, our platform is designed to help continuous evolution. With a modular structure, embedded intelligence, and a robust roadmap of innovation, we assist our clients keep forward of what’s subsequent.
How would you sum up your organization in three phrases?
Adaptable. Clever. Related.
INFIOS
0844 894 0322
data@infios.com
