Tecsa baggage AI – Retail accolade for OneViu Analytics Platform
Tecsa Restricted was honoured on the Hong Kong Enterprise Know-how Excellence Awards 2025 for its long-term partnership with DFI Retail Group within the launch of its OneViu Analytics Platform. The award acknowledged this collaboration, deemed a serious step in DFI’s technique to grow to be a really customer-first enterprise.
Andy Ralphs, Director of Business Intelligence, DFI Retail Group, described the significance of this collaboration, saying, “OneViu has grow to be a strong enabler of AI-driven decision-making throughout our banners. Its embedded knowledge science capabilities not solely automate advanced analytics but in addition floor strategic insights that assist us develop our classes, higher perceive buyer behaviour in our shops, and in the end serve our clients with larger relevance and worth.”
The Hong Kong Enterprise Know-how Excellence Awards honours firms and organisations which might be driving innovation, reworking industries, and setting new benchmarks for excellence in Hong Kong’s tech panorama.
OneViu is a state-of-the-art analytics platform that mixes retailer transactional knowledge with buyer knowledge from the yuu Rewards loyalty programme. Powered by AI, it delivers speedy solutions to advanced enterprise questions—empowering groups to make smarter, data-driven choices in minutes. The platform makes use of knowledge and expertise to drive deeper understanding, smarter planning, and stronger efficiency throughout the enterprise.
Constructed on a safe, closed-loop structure, OneViu retains all knowledge processing inside DFI’s managed setting. With enterprise-grade encryption, strict entry controls, and industry-leading anonymisation practices, the platform ensures full safety of delicate buyer and transactional knowledge. Tecsa’s ISO27001 certification additional reinforces its dedication to world knowledge safety requirements.
This built-in view permits groups to extract high-impact insights—pinpointing what drives gross sales loyalty for Product X versus Product Y, measuring promotion effectiveness alongside non-sale interval impacts, and figuring out must-have merchandise throughout completely different retailer codecs and places.
OneViu leverages Tecsa’s cutting-edge AI and knowledge science fashions to analyse thousands and thousands of buyer transactions in actual time. In Hong Kong alone, the platform harnesses over 5 years of wealthy member knowledge—powered by yuu, town’s hottest retail loyalty programme with 5.4 million members—and seamlessly integrates it with product-level gross sales knowledge from DFI shops.
Tecsa is increasing its attain throughout Asia’s 4.2 billion shoppers, empowering retailers with deep, actionable insights. And with new partnerships in Europe quickly to be introduced, Tecsa is shaping the way forward for “smarter retail”.
Whether or not it’s optimising product ranges or planning simpler advertising and marketing campaigns, OneViu provides groups the instruments to behave with confidence and precision.
- The platform features a built-in Information Centre that’s constantly up to date by Tecsa, and provides easy-to-follow video guides, clear explanations of key analytics phrases, and technical deep-dives for superior customers.
- A sensible and AI-powered search assistant helps customers shortly discover the solutions they want. This strategy makes steady studying a part of the on a regular basis workflow.
OneViu is positioned as a strategic engine for development that provides DFI the flexibility to reply quicker, serve higher, and keep forward within the retail panorama. DFI and Tecsa carry collectively deep buyer perception and highly effective analytics in a single place, which units a brand new customary for clever retail decision-making.
The Hong Kong Enterprise Know-how Excellence Awards is introduced by Hong Kong Enterprise Journal. To view the total checklist of winners, click on right here. If you wish to be a part of the 2026 awards programme and be acclaimed to your firm’s excellent contributions in pursuit of technological innovation, please contact Julie Anne Nuñez-Difuntorum at julie@charltonmediamail.com.
