Introducing new Loyalty Program for LaLiT Suri Hospitality Group
Nurturing Bonds Past Transactions
As I look again upon the journey of The LaLiT Suri Hospitality Group over the past 40 years, I usually mirror on what actually defines our success. Past the luxurious lodging, the beautiful eating experiences and the attentive service, it’s the enduring relationships we now have cultivated with our pricey visitors.
Within the enterprise of Hospitality, visitors take centre stage and they’re an integral a part of The LaLiT household. Their suggestions shapes our choices, their preferences information our improvements, and their loyalty fuels our ardour. We recognise that in in the present day’s world, decisions are ample and their choice to constantly select The LaLiT is a privilege we by no means take as a right.
For us, loyalty goes past mere repeat enterprise. It displays a shared understanding and mutual expectation. When a visitor chooses to return to our lodges, it speaks volumes about their religion in The LaLiT – and we worth this belief deeply.
Our upcoming loyalty program just isn’t merely a transactional software. It’s gratitude to our invaluable visitors. Via it we intend to point out our appreciation with tangible rewards and particular privileges that additional improve the visitor experiences.
We now have invested on this program as a result of our visitors deserve one of the best. Our program is designed to supply a tiered system of advantages, permitting us to cater to the varied wants and preferences of our loyal clientele. From complimentary upgrades and late check-outs to unique entry to occasions and particular gives, we try to create a deep sense of belonging and care.
At The LaLiT Suri Hospitality Group, social duty and inclusivity are woven in our DNA. We strongly consider that companies should play a job in creating equitable alternatives and sustainable affect. Over time, we now have planted over 11 lakh bushes throughout India, contributing to greener locations for future generations.
Via our partnership with Disha, an NGO, we now have supported the schooling of greater than 20,000 youngsters in distant elements of Uttarakhand and helped present placements to over 10,000 college students.
We now have additionally upskilled over 2,000 queer people in hospitality, retail and finance. We now have provided dignified employment alternatives to greater than 1000 members of the LGBTQIA+ neighborhood, neurodivergent people, acid assault warriors and different marginalised teams – serving to them construct brighter futures.
We proceed to champion Range, Fairness and Inclusion each day, to construct the marginalised into the mainstream. We be certain that our workplaces and visitor experiences mirror the values we stand for.
Constructing on this ethos, our imaginative and prescient for loyalty naturally extends past standard rewards. We consider in utilizing it to create constructive change. This is the reason we now have partnered with Factors for Good, a singular a part of our program that permits members to donate factors to assist over 18 NGOs and 40 verified causes that resonate with them.
Via this platform, our members can contribute their factors in the direction of initiatives that create actual, significant change whether or not it’s supporting schooling for underprivileged youngsters, skilling marginalised communities for higher livelihoods, funding tree plantation drives to revive inexperienced cowl, selling environmental sustainability or uplifting the LGBTQIA+ neighborhood.
At The LaLiT, we now have at all times believed in aligning model values with these of our visitors. From our concentrate on “Growing Locations” that carry jobs and prosperity to native communities to championing Range, Fairness and Inclusion, we now have created a way of goal in no matter we do. By involving our visitors on this effort, we will collectively amplify our constructive on society.
Our loyalty program is a celebration of our cherished relationships and a dedication to creating significant experiences that reach past our lodges. We’re profoundly grateful to our LaLiT loyalists and excited to develop this circle of belief and loyalty even additional.
