Following its profitable launch earlier this 12 months, the Air Cargo Neighborhood Advisory Physique — established by the British Worldwide Freight Affiliation (BIFA) — held its second assembly lately, bringing collectively key stakeholders from throughout the airfreight and logistics sector to proceed to assist form the way forward for cargo operations at Heathrow Airport.
The most recent session constructed on the momentum of the inaugural assembly held in Might, which noticed over 75 representatives — together with freight forwarders, airways, Heathrow Airport Ltd, HMRC, and floor handlers — convene on the BT Tower to provoke a brand new part of collaboration targeted on the airport’s bold cargo property redevelopment plans.
The most recent assembly centred on efforts to enhance Heathrow’s landside effectivity. Attendees obtained updates from Heathrow Airport Ltd on ongoing developments on the airport, and from BT/CCS-UK concerning the choice and implementation of a brand new slot reserving system for landside freight actions.
After reviewing a number of choices, the Heathrow cargo group selected BT’s CCS-UK Superior Info System (AIS) as the popular resolution. Magdalena Deitsche, senior cargo supervisor at Heathrow Airport Ltd, stated the system’s operational flexibility, integration with current customs infrastructure, and BT’s sturdy understanding of the Heathrow panorama made it a standout alternative.
“With AIS, the group will probably be higher outfitted to handle landside site visitors flows, cut back wait occasions, and enhance the effectivity of cargo drop-offs and collections — particularly crucial for time-sensitive freight,” she defined.
The assembly additionally highlighted a brand new trial of a devoted truck parking facility to higher accommodate long-distance arrivals. This facility provides a secure holding space exterior the principle cargo property and contains welfare facilities for drivers.
Claudia Carley, product and Customs specialist at BT, introduced an outline of how AIS will probably be deployed within the quick time period, together with in preparation for the height Christmas season. She detailed stakeholder engagement progress and outlined plans for measurable enhancements in key operational areas resembling:
- Congestion metrics
- Slot reserving and digital queuing
- Reception and call-forward processes
- Enhanced driver communication
- Predictive insights and operational visibility
Carley emphasised the significance of increasing AIS adoption, gathering information on congestion factors, and rolling out early case research. She additionally famous that group suggestions will form upcoming AIS enhancements, together with updates to the driving force app and future integrations aligned with the cargo property’s redevelopment.
The session concluded with a dynamic group train the place delegates explored operational dangers and challenges associated to fit reserving implementation from the views of freight forwarders, airways, transit shed operators, and hauliers.
A collaborative imaginative and prescient for the longer term
The Air Cargo Neighborhood Advisory Physique was shaped by BIFA to switch a number of capabilities of the previous CCS-UK Consumer Group and make sure the freight group has a powerful voice in shaping the way forward for cargo operations.
Steve Parker, director normal of BIFA, reaffirmed the group’s central function: “We established this physique to provide BIFA members and the broader group a platform to work instantly with CCS-UK and different key stakeholders and play a key function in figuring out and fixing the problems that matter most. That mission stays firmly in place.”
Andy Cooke, secretariat of the Advisory Physique, added: “By this discussion board, stakeholders can drive the adoption of greatest practices, assist form trendy freight methods, and assist the transformation of the cargo property. The progress we’ve seen to this point demonstrates the power of partnership throughout the group.”
Get Concerned
Business members excited by contributing to the Advisory Physique’s work are inspired to contact Andy Cooke at a.cooke@bifa.org
If you need to search out out extra and signal as much as AIS, please contact Claudia Carley at claudia.carley@bt.com
The subsequent advisory physique assembly is deliberate for November. Particulars, together with an agenda, will probably be introduced quickly.

