Maestro PMS is marking a brand new chapter in its continued evolution because the main cloud hosted, all-in-one, non-public cloud and on-premises property-management system for unbiased accommodations and resorts. At HITEC 2026 San Antonio, to be held June 15 to 18 on the Henry B. Gonzalez Conference Heart, the corporate will showcase its newest platform improvements in Sales space #2038 and share its strategic imaginative and prescient for strengthening direct visitor relationships, decreasing OTA dependency, growing complete income efficiency, and delivering extra customized and wellness-focused visitor experiences via linked know-how.
“As visitor expectations evolve and accommodations search larger possession of their information and buyer journeys, Maestro PMS is doubling down on options that unify operations, visitor engagement, wellness experiences, and income administration into one seamless ecosystem,” stated Lisa Jane Wheaton, Senior Product Strategist for Maestro PMS. “Our HITEC presence will spotlight how unbiased accommodations, resorts, spas, and multi-experience properties can higher perceive and interact visitors throughout each touchpoint, from reserving and arrival to wellness, eating, actions, and post-stay loyalty.”
“Unbiased and luxurious hoteliers are now not on the lookout for disconnected techniques that merely carry out particular person duties,” Wheaton stated. “As a substitute, they need a unified platform that helps lodge operators really know their visitors, personalize traveler experiences, drive direct revenues, and create linked journeys property extensive. That’s precisely the place Maestro continues to innovate.”
Meet Maestro’s Vertical President of PMS
At HITEC, Maestro’s Vertical President of PMS, Adam Wilson, can be on-site to interact with prospects and trade companions, reinforcing the corporate’s continued concentrate on unified hospitality know-how and customer-centric innovation.
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“Becoming a member of Maestro at such a pivotal time within the trade is extremely thrilling,” stated Adam Wilson. HITEC is a superb probability to fulfill folks face-to-face, our prospects, sure, but in addition hoteliers, companions, and anybody how know-how could make their day-to-day operations simpler and the visitor expertise higher. I’m actually trying ahead to the conversations in San Antonio, particularly listening to what individuals are seeing in their very own companies and sharing how we’re interested by the place the trade goes.”
Improvements to be showcased at HITEC San Antonio embrace:
- Redefining Resort Mobility:
Maestro introduces Contact, a tablet-first platform constructed for contemporary lodge operations. It allows seamless cell check-in and check-out whereas permitting workers to handle visitor interactions and day by day duties from anyplace on property. The result’s quicker service, larger flexibility, and extra customized visitor experiences.
- Elevating the Visitor Wellness Expertise:
Maestro is advancing hospitality wellness with deeper integration throughout Rooms, Spa, and Actions. New capabilities streamline operations whereas enhancing the visitor journey from reserving to checkout. Options embrace spa deposit insurance policies, bank card pre-authorizations, and spa tools administration instruments that enhance effectivity and assist income development.
- Unlocking New Income Alternatives:
Enhanced on-line present card theming permits properties to create visually participating, branded digital and bodily present card experiences. Designed for holidays, experiences, and wellness packages, this improve helps drive incremental gross sales and strengthen visitor loyalty year-round.
- Turning Knowledge into Actionable Insights:
Maestro’s BI Analytics platform now contains deeper insights into key metrics comparable to TrevPAR, TrevPOR, and RevPAG. These enhancements give operators clearer visibility into complete visitor spend and efficiency tendencies, supporting smarter, data-driven choices.
- Driving Operational Effectivity Throughout Departments:
New productiveness enhancements span Entrance Desk, Spa, Actions, and Gross sales & Catering modules. Highlights embrace a Gross sales Supervisor Dashboard, improved occasion views, and a Day-by-Day Entrance Desk view. Collectively, these updates streamline operations and assist groups focus extra on visitor service.
- One Portfolio. Countless Options for Hospitality:
Maestro may even spotlight its connection to the broader Fullsteam Hospitality portfolio at HITEC, with Fullsteam Hospitality exhibiting in Sales space #1252. Collectively, Maestro operates alongside 20+ hospitality know-how options throughout lodging, actions, meals and beverage, golf, and extra inside a unified portfolio designed to simplify operations, elevate visitor experiences, drive income, and assist properties run smarter from finish to finish.
Expertise Maestro at HITEC 2026
HITEC attendees are inspired to pre-book conferences with the Maestro PMS workforce in Sales space #2038 to discover the platform’s newest improvements and cease by Fullsteam Hospitality in Sales space #1252 to be taught extra about its linked hospitality know-how ecosystem.
