On-line grocery retailer Rohlik Group has launched a standalone firm to supply its proprietary AI-powered grocery fulfilment platform to retailers world wide.
Veloq was developed in-house to help Rohlik’s enlargement from its house base within the Czech Republic into new territories.
Its know-how has powered Rohlik’s 37% year-on-year development throughout 5 markets, enabling the group to ship greater than 1.3 million month-to-month orders and generate €1.1 billion in annual income.
Rohlik has appointed former Ocado chief business officer Richard McKenzie as Veloq’s chief govt.
“In a market reshaped by shopper expectations for comfort, personalisation, and sustainability, Veloq’s launch marks a turning level – from fragmented software program to unified, clever orchestration,” he mentioned.
McKenzie is assured that Veloq is able to deal with no matter challenges different markets could supply.
“Whereas Veloq was developed inside Rohlik’s operations and confirmed in lower-wage markets just like the Czech Republic and Hungary, it’s additionally delivered success in additional mature, aggressive environments,” he mentioned.
“Take Germany, for instance, by means of Rohlik’s on-line model Knuspr, the platform has demonstrated it will possibly scale in high-cost, extremely demanding markets whereas sustaining profitability and repair excellence. Knuspr is reaching market-leading NPS scores [net promoter scores, which are used to gauge customer loyalty and satisfaction] in Germany primarily based on our platform.”
Veloq guarantees to allow grocers to realize same-day, full-basket supply.
McKenzie mentioned its modular structure could be very versatile, which allows it to adapt to a variety of shopper behaviours, infrastructure constraints, and product mixes.
“From city supply density and tight supply home windows to dealing with native merchandise and totally different supply autos, the platform is designed to satisfy the calls for of superior grocery markets just like the UK,” he mentioned.
“If we are able to ship pace, scale, and margin in Germany, we’re assured we are able to do the identical in different aggressive markets just like the UK, France, Italy, Benelux and past.”
Rohlik is lively within the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de), and Romania (Sezamo.ro), and is rising quickly.
